01 Who We Are

The data controller for Dr Organics Living Soil Ltd Ltd is:

02 What Data We Collect

When you register and use Dr Organics Living Soil Ltd Ltd, we may collect:

• Name and email address — provided at registration.
• Payment information — processed securely by Square. We never store your card details on our servers.
• Viewing history and comments — to personalise your Academy experience and enable discussion features.
• IP address and browser information — collected automatically for security and fraud prevention purposes.

03 How We Use Your Data

• To create and manage your Academy membership account and grant access to content.
• To send essential membership emails including welcome messages, billing confirmations, and cancellation notices.
• To send Academy announcements and new video or guide alerts (you may unsubscribe from these at any time).
• We will never sell, rent, or share your personal data with third parties for marketing purposes.

04 Data Storage & Security

• Your personal data is stored securely on UK-based servers.
• All payment processing is handled by Square, which is fully PCI DSS compliant. We do not store card numbers or CVV details.
• We use industry-standard SSL encryption to protect data in transit.
• You may request the deletion of your personal data at any time by contacting us at info@drorganicslivingsoil.co.uk.

05 Your Rights (UK GDPR)

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the personal data we hold about you.
• Right to rectification — you can ask us to correct any inaccurate or incomplete data.
• Right to erasure — you can request that we delete your personal data, subject to legal obligations.
• Right to unsubscribe — you can opt out of marketing and announcement emails at any time using the unsubscribe link in any email we send.

06 Cookies

• Dr Organics Living Soil Ltd Ltd uses essential cookies only — specifically to maintain your login session and keep you securely authenticated.
• We do not use advertising cookies, tracking cookies, or any third-party analytics cookies that monitor your behaviour across other websites.

07 Contact & Complaints

For any data-related requests or questions, please contact us:

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.